Returns & Exchanges
At Artgatha, we want you to love your home decor, which is why we offer a 30-day return window for items in their original condition. If your piece doesn't perfectly fit your space, our team is here to help you find a better match or process a refund.
Initiate Your Request
Log into your Artgatha account or use our guest portal with your order number and email address to start the return process.
Prepare the Package
Carefully pack the item in its original packaging, including all protective foam and inserts to ensure the home decor piece arrives back safely.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our artisans inspect the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing